|Tires with Rims||assessed by weight|
|Pallet||$35/ $70 after 24 hrs|
**NOTE**: If a parcel has a large size-to-weight ratio, dimensional weight will be used to assess depot fees instead of actual weight. Also, pallet depots may be subject to additional charges if size necessitates additional staff handling.
Letters and other flat mail via the United States Postal Service (USPS) are not considered parcels and will not be accepted unless the customer has rented a mailbox from TSB Shipping.
Notification of parcel arrival
Phone notification: $1.50
Email notification: No charge.
Email notifications are sent as a courtesy only; it is ultimately the responsibility of each customer to track their own packages in order to get a sense of their delivery date. If a tracked parcel shows as delivered, but a notification email has not been received from us, please feel free to call or email and we will be happy to assist with verifying the status of your parcel.
Emails are automatically sent as they are logged into our parcel inventory system. There is no need to reply to the notification from TSB unless you have questions or are unable to pick up parcels in a timely fashion.
Storage charges will be assessed after a parcel has been at TSB for two weeks. Storage rates will be assessed by the pick-up rate on a weekly basis.
- For example, a $3.50 box will have a $3.50/week storage fee
- Pallets remaining after 24 hours will be charged $70, and $70/week thereafter.
- After two months, parcels will be disposed or sent back and a $50 fine will be added to the customer’s record.
- If you are unable to pick up in a timely fashion, please DO NOT CALL. Instead, email firstname.lastname@example.org to make other arrangements.
Storage charges can be avoided by prompt pickup!
COD’s – Collect on Delivery
Parcels arriving Collect on Delivery must have payment on deposit with TSB prior to package arrival. Couriers do no accept cash and will only accept Canadian on US Fund accounts or US postal money orders. Couriers will attempt delivery 3 times only; then return the package.
Includes depot fee: Incoming per parcel – $6.50
Outgoing per parcel – $9.50
Incoming faxes: $1.00 per page
Outgoing faxes: $1.00 per page, plus $.75 for long distance phone charges. (No phone charges for local and toll-free calls.)
$.15 cents per copy